Dispute Resolution
Dispute Resolution Process
Our structured approach to resolving disputes fairly and efficiently.
Resolution Process
1
Informal Resolution
Contact us directly to discuss and resolve the issue
Typical duration: 1-5 business days
2
Mediation
If informal resolution fails, we may engage in mediation
Typical duration: 5-15 business days
3
Arbitration
Binding arbitration through qualified arbitrators
Typical duration: 30-90 days
Important Information
- • Disputes must be initiated within 30 days of the issue arising
- • Both parties must attempt informal resolution before proceeding
- • Arbitration decisions are binding and final
- • Class action lawsuits are waived as per our Terms of Service
Governing Law
All disputes are governed by the laws of India, and any arbitration will be conducted in accordance with Indian arbitration rules. For more details, see our Jurisdiction Guide.
Need to Start a Dispute?
Contact us to begin the dispute resolution process. We're here to help resolve issues fairly.