Dispute Resolution

Dispute Resolution Process

Our structured approach to resolving disputes fairly and efficiently.

Resolution Process

1

Informal Resolution

Contact us directly to discuss and resolve the issue

Typical duration: 1-5 business days
2

Mediation

If informal resolution fails, we may engage in mediation

Typical duration: 5-15 business days
3

Arbitration

Binding arbitration through qualified arbitrators

Typical duration: 30-90 days

Important Information

  • • Disputes must be initiated within 30 days of the issue arising
  • • Both parties must attempt informal resolution before proceeding
  • • Arbitration decisions are binding and final
  • • Class action lawsuits are waived as per our Terms of Service

Governing Law

All disputes are governed by the laws of India, and any arbitration will be conducted in accordance with Indian arbitration rules. For more details, see our Jurisdiction Guide.

Need to Start a Dispute?

Contact us to begin the dispute resolution process. We're here to help resolve issues fairly.

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